Shipping

Hook Tribe accepts online orders 24 hours-a-day, seven (7) days a week. Your order will be processed and shipped, pending credit card approval, within 1-2 business days, excluding holidays.  Hook Tribe will ship to any U.S. state or territory.   

Who will deliver my order? 

Most orders are shipped via FedEx, UPS or USPS using their most advanced parcel shipping programs.  These programs allow Hook Tribe to utilize their carrier networks for shipping and handling.    

Where will Hook Tribe deliver? 

Hook Tribe will ship to any U.S. state or territory, including PO, APO and FPO addresses.     

Does Hook Tribe ship internationally? 

Hook Tribe is currently studying which international shipping options will best meet it’s tribe member’s needs.  When international shipping becomes available updated information will be provided.    

What are the transit times? 

Hook Tribe provides 3 service levels. 

  • Standard Ground: Allow 5-7 Business Days for Delivery
  • Priority: Allow 3-4 Business Days for Delivery
  • Express: Allow 2-3 Business Days for Delivery 

Large or oversized orders may have an upcharge and/or require an expanded ship window.  Final charges and transit times will be provided at check-out.    

Does Hook Tribe offer “Free Shipping?”

From time to time Hook Tribe will offer “Free Shipping” promotions to its tribe members.  This promotion will be offered to all orders with a sub-total (excluding taxes) over $75.00.  This promotion includes standard ground service only. The carrier providing these services is chosen at the discretion of Hook Tribe. If a tribe member chooses to upgrade to Priority or Express shipping service normal shipping charges will apply.  Products requiring special delivery services may be excluded from this promotion.  

When will my order be delivered?

Orders shipped via USPS will be delivered between Monday through Saturday.  All other services deliver Monday through Friday.  

When will my order be processed?

Hook Tribe members spend their weekends with family, so orders are only processed Monday through Friday.   

Should you have any additional questions, about the shipping your existing or future orders, you may contact us anytime via email. Please allow 1-2 business days for a reply.  

Office Hours:
Monday - Friday: 8am - 5pm (EST)
Saturday & Sunday: Closed

E-mail: customerservice@hooktribe.com

Thank you for being the best part of Hook Tribe!  
Safe Passage!